Hi 👋

’m a Senior Product Designer at Île-de-France Mobilités, with 4+ years of experience designing digital products and services. I enjoy taking complex problems and turning them into simple, intuitive experiences that work for both users and businesses.

My approach is grounded in understanding the people, the business, and the context behind a problem. I like combining user research, data, and conversations with business teams to understand what really matters, then testing ideas early and often rather than trying to get everything right from the start. I’ve worked across luxury, mobility, retail, and insurance, which has taught me to adapt my approach to very different users, business needs, and constraints.

  • UX/UI  Design
    Creating high fidelity mock-ups & prototypes in Figma

    Data analysis
    Utilizing data (eg. Contentsquare, power BI, data exports etc.) to inform my designs.

    User research & testing
    Conducting user research before launching a projet or feature & usability testing to validate designs

    Design Fiction 
    Creating future scenarios & artefacts to illustrate what the future could look like. Eg. “Unexpected Carbon 2050”, the unexpected consequences of decarbonation


  • Figma 
    High-fidelity mock-ups & prototyping 

    UserTesting  
    Qualitative & quantitative research

    Jira   
    Collaboration with POs and developers

    Notion & Trello
    Team organization

  • Product Designer, Paris — Pwc Experience Center

    April 2022 – Now

    • Shaping digital experiences across diverse industries by combining user research, data-driven insights, and high-fidelity prototyping to simplify complex workflows.

    • Île-de-France Mobilités: Optimizing regional travel by enhancing itinerary planning, traffic information, and AI-driven user experiences.

    • French luxury house: Designed an after-sales management tool on Salesforce with a custom app, improving after-sales case handling across boutiques worldwide. Streamlined processes across 8 markets and 2 divisions, each with distinct needs.


    Trilingual Customer Service Advisor, Paris — Hermès

    December 2019 – May 2021

    • Delivered personalized support to European boutique and Hermes.com customers, ensuring a seamless omnichannel experience during the COVID-19 pandemic.

    • Provided expert online sales consultations across all product categories, upholding the brand’s luxury service standards while boutiques remained closed.

    • Successfully managed the largest European Hermes.comorder at the time 


    Project management intern, Givrand — Bénéteau

    January 2019 - July 2019

    • Designed and developed a digital onboarding guide for new dealers, clarifying collaboration processes and brand expectations.

    • Created an e-learning course to streamline dealer training and improve knowledge retention.

CV